FAQs
Can I use it for cold beverages?
Yes, insulation helps maintain the temperature of cold drinks.
How long does the battery last?
Powered by a 3200mAh battery, it provides upto 6 hours hours of continuous temperature control on a full charge.
Is it microwave safe?
No. Due to its built-in electronic components, it should not be placed in a microwave. Precision heating eliminates the need for reheating.
Can I use it while charging?
Yes. The tumbler remains fully functional when placed on the wireless charging coaster or connected via USB-C.
What’s included in the box?
You’ll receive the smart tumbler, leak-resistant lid, wireless charging coaster, Adapter, USB-C cable, user manual, and quick-start guide.
Is it Water resistance?
Yes, IPX5 splash resistant but avoid full submersion.
How quickly does it heat?
Reaches set temperature in 2-3 minutes, with smart sensors.
How should I clean it?
Hand wash using warm soapy water. Avoid submerging the base or electronic components.
How to track orders & returns?
Tracking is sent via email/SMS. Returns accepted within 48 hours for defective items.
Does the product come with a warranty?
Yes,12 months manufacturer's Warranty from the purchase date (excluding damage due to misuse). You are required to retain the purchase receipt as proof of purchase.
