FAQs
Is it dishwasher safe?
No, hand wash only to preserve the ceramic coating and electronics.
Can I switch between °C and °F?
Yes, simply toggle on the LED control.
Is it safe to leave overnight?
Yes. Built-in auto shut-off after 8 hours ensures safety and battery health.
How long does it keep beverages warm?
When placed on the charging coaster, it keeps drinks warm for hours at your selected temperature.
How do I clean the mug without damaging the electronics?
Rinse immediately after use with warm soapy water. Avoid soaking the base. Hand wash only—do not put in the dishwasher to protect the ceramic liner and electrical parts.
Can I use the mug for cold drinks?
Yes, you can use it for cold drinks, it will retain the existing temperature, but it does not actively cool beverages.
Is the mug safe for travel and car use?
Yes! The spill-proof lid and car cup-holder friendly design make it ideal for commuting, travel, or office use without leaks or spills.
Can I adjust the temperature while drinking?
Yes, simply tap the LED display to toggle between °C and °F, and adjust the temperature with the touch controls anytime to keep your drink at your preferred warmth.
What happens if the mug overheats?
The mug is equipped with overheat protection which automatically shuts off the heating element to keep you and the mug safe.
How to track orders & returns?
Tracking is sent via email/SMS. Returns accepted within 48 hours for defective items.
Does the product come with a warranty?
Yes,12 months manufacturer's Warranty from the purchase date (excluding damage due to misuse). You are required to retain the purchase receipt as proof of purchase.
